Why am I supposed to tip you? I get the tipping for waitresses. Sure, I dislike the system as a whole (though that's a topic for another letter) but I get it, they do our bidding for a while, so we pay them. They come back repeatedly, they take our order, they bring us food, they refill drinks, they bring us more ketchup, they do whatever we need. So sure, I'll tip them since that's what I'm supposed to do.
But what do you do pizza delivery guy? Almost nothing. You don't take the order, I order online. Some people order by phone, but I doubt you're the one who takes the order. You don't repeatedly come back bringing me everything I need. You don't make the food. You don't do much of anything for me. You get handed a box and an address. You get in your car, presumably use GPS to easily find the location, and do the astoundingly difficult task of carrying a box up to my door. You should get paid, sure, you're doing a job. And I'm ok with paying a "delivery fee" to cover that. I may not like paying extra for my food, but I understand that the company needs to pay you, so in order for them to offer delivery they have to charge a bit to cover the cost of hiring you, that's fine.
But you have done nothing special for me. No going out of your way to be helpful. It's not that you're bad at your job, there aren't really any opportunities to go out of your way to be helpful to the customer when you deliver pizza. You've done nothing above and beyond at all, so I just don't see why it's my responsibility to give you extra money.
Demand higher wages from the pizza company, not from me.
-SF
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